Reviews from actual traders
!!! SCAM / GROSSE ARNAQUE / SCAM !!!! j'ouvre des positions depuis plusieurs mois dans les horaires d'ouvertures de leur marché, je fais des gains et d'un coup les 18000 euros disparaissent d'un seul coup. Ils m'ont clairement voler mes gains. Je suis entrain de saisir l'AMF et la FMA de Nouvelle-Zélande.
Update : ils sont fermés tous mes comptes live.
Si vous perdez ils s'en moquent mais si vous gagner ça les dérange.
Je les soupçonne fortement d'encaisser les pertes clients.
La FMA m'a répondu et me demande les informations sur ma situation que je vais donner avec plaisir.
!!!N'A PAS L'AUTORISATION DE PROPOSER SES SERVICES EN FRANCE !!!
Thank you for bringing this to our attention. To investigate and resolve the matter swiftly, please email the details (including your account number and any relevant screenshots or transaction IDs) to compliance@blackbull.com. Our Compliance team will review your case as a priority and get back to you promptly.
Kind regards,
BlackBull Markets Team
Kind regards,
BlackBull Markets Team
Elsi, me ayudo a resolver como acceder a la plataforma mt5 super rapido y facil, asi como hacer el deposito para mi cuenta real.
We're grateful for your feedback and are always here to support you.
Best regards,
Elsi & Customer Experience Team | BlackBull Markets
Best regards,
Elsi & Customer Experience Team | BlackBull Markets
Transaction speed is getting slow. Takes a couple of seconds to compete a trade.
Happy with spread and choice though
Thanks for flagging the slowdown. Please contact our support team by live chat, email, or phone with your account so we can investigate and restore your normal execution speed.
Kind regards,
BlackBull Markets Team
Kind regards,
BlackBull Markets Team
Really helpful team for amateur traders. I reached out to Alvaro and he helped with my setup and any queries i had to connect blackbull to tradingview. I highly recommend for ease of use.
Thank you for sharing your experience. Let us know if we can assist you in the future.
Sincerely,
Alvaro & Customer Experience Team | BlackBull Markets
Sincerely,
Alvaro & Customer Experience Team | BlackBull Markets
Fast response and good support.
We appreciate your review. We're here if you need further help.
Kind regards,
Customer Experience Team | BlackBull Markets
Kind regards,
Customer Experience Team | BlackBull Markets
keeps logging me out of my account time to time, and its annoying to log back in since i always need to do verification.
Please contact our support team so we can review your account and resolve the logout issue swiftly.
Kind regards,
BlackBull Markets Team
Kind regards,
BlackBull Markets Team
Quick and efficient, easy to communicate especially from Louis
Thanks for taking the time to leave a review. We're always happy to help if you have more questions.
Kind regards,
Louis & Customer Experience Team | BlackBull Markets
Kind regards,
Louis & Customer Experience Team | BlackBull Markets
The chat support is really great especially Elsi shes been a huge help for opening my account! The broker seems good and reliable not a money grab!
Lachezar
Thank you for your feedback. If you need anything else, please let us know.
Best regards,
Elsi & Customer Experience Team | BlackBull Markets
Best regards,
Elsi & Customer Experience Team | BlackBull Markets
I had a good experience with BlackBull Markets. The deposit was processed quickly and smoothly, and the withdrawal was also completed without any issues. At one point I encountered a problem, and I was assigned to the agent Elsi, who handled my case promptly and professionally and was very responsive and helped me resolve everything as quickly as possible. Overall, I’m satisfied with the service provided.
Your feedback means a lot to us. Please reach out if you need any further assistance.
Kind regards,
Elsi & Customer Experience Team | BlackBull Markets
Kind regards,
Elsi & Customer Experience Team | BlackBull Markets
Costumer support is great, specially Elsi who has been very helpful
We're grateful for your feedback and are always here to support you.
Best regards,
Elsi & Customer Experience Team | BlackBull Markets
Best regards,
Elsi & Customer Experience Team | BlackBull Markets
works best for me for the country I'm trading from, easy deposit and withdraw options, customer support is very helpful and transparent, Elsi from customer support assisted me with deposit process throughout.
Thanks for taking the time to leave a review. We're always happy to help if you have more questions.
Kind regards,
Elsi & Customer Experience Team | BlackBull Markets
Kind regards,
Elsi & Customer Experience Team | BlackBull Markets
I had a great support with alex,after asking many questions. He always stay patient and answer my problem.
We appreciate your review. We're here if you need further help.
Kind regards,
Alex & Customer Experience Team | BlackBull Markets
Kind regards,
Alex & Customer Experience Team | BlackBull Markets
tradingview is not free with blackbull market. dont use blackbull
Thank you for raising this point. Access to the TradingView platform through BlackBull Markets is free; however, our promotion that upgrades clients to a paid TradingView plan is subject to the eligibility criteria published in the offer’s terms and conditions.
If you believe you satisfied the promotion’s requirements, or if anything is unclear, please reach out to our support team via live chat, email, or phone with your account details. We will review your status immediately and ensure you receive every benefit for which you qualify.
BlackBull Markets remains committed to transparent promotions and ECN trading conditions, and we are happy to clarify any aspect of the TradingView offer.
Kind regards,
BlackBull Markets Team
If you believe you satisfied the promotion’s requirements, or if anything is unclear, please reach out to our support team via live chat, email, or phone with your account details. We will review your status immediately and ensure you receive every benefit for which you qualify.
BlackBull Markets remains committed to transparent promotions and ECN trading conditions, and we are happy to clarify any aspect of the TradingView offer.
Kind regards,
BlackBull Markets Team
Fantastic broker,great spreads and low fees,help and support have been amazing especially Alex and Louis
Thank you for letting us know about your experience. We're just a message away if you need help.
Sincerely,
Alex, Louis & Customer Experience Team | BlackBull Markets
Sincerely,
Alex, Louis & Customer Experience Team | BlackBull Markets
Quick, smooth fluid trade placement system.
Your feedback is important to us. We're here if you need anything else.
Kind regards,
Customer Experience Team | BlackBull Markets
Kind regards,
Customer Experience Team | BlackBull Markets
It good but trying to being up past trade to review is awkward and time consuming
All past trades are stored in the Account History section; if you’d like a hand finding them, our Customer Experience Team can guide you step-by-step in real time—just jump on live chat or email support@blackbull.com so we can assist you.
Kind regards,
Customer Experience Team | BlackBull Markets
Kind regards,
Customer Experience Team | BlackBull Markets
BlackBull is Best Broker with low brokerage and very good all-inclusive features with best market trade excitation speed and spared !!! And the most important thing is the there Customer service which standout from the rest in the business. and would tike to thank BlackBull is Best Broker with low brokerage and very good all-inclusive features with best market trade excitation speed and spared !!! And the most important thing is the there Customer service which standout from the rest in the business. and would tike to thank Georgia ,Sydney & Elsi for the awesome work they are doing !!! Keep it Up ! And would like to recommend BlackBull without a drought to all the Traders !!!
Thank you for sharing your experience, it means a lot to us. Please let us know if we can assist you in the future.
Sincerely,
Georgia ,Sydney, Elsi & Customer Experience Team | BlackBull Markets
Sincerely,
Georgia ,Sydney, Elsi & Customer Experience Team | BlackBull Markets
Compared with other brokers, I like how transparent BlackBull Markets are. They always have super quick response times anytime I need help. Louis recently was super helpful in answering my questions and going above and beyond to find out information that took a bit more initiative to gather! Thanks Louis
Thank you for sharing your experience. Let us know if we can assist you in the future.
Sincerely,
Louis & Customer Experience Team | BlackBull Markets
Sincerely,
Louis & Customer Experience Team | BlackBull Markets