Hello, and thank you for taking the time to contact us. We want to respond to your comment, but we’re not completely clear about the issue you’re raising. If you are willing to share more specific details, just reply to this comment and we will get back to you as soon as we can.
The app is logging me out everytime i close it. It also says it can't fetch info. I'm on a stable mobile network where I never experience any problems normally, except when I'm using tradingview in combination with saxo
Thank you for your feedback. Ensuring a stable connection is crucial. I’ve sent you a private message so we can investigate the issue further and hopefully find a solution.
Thank you for your feedback. Ensuring a stable connection is crucial. I’ve sent you a private message so we can investigate the issue further and hopefully find a solution.
trading experience is not very fast. it just doesnt feel nice and smooth. also you cant move nor REMOVE tp or sl once they are OCO orders, meaning you have to manually REMOVE them through saxo's own interface.
Thank you for giving us feedback, although we are sad to hear your experience didn't live up to expectations. Removing orders should be possible, and it should feel smooth. I am suspecting there might be connectivity issues. If you send us a direct message with your SaxoID, then I will make sure its looked into.
We're sorry to hear that you're unable to trade the instruments you're interested in. We’d be happy to receive your feedback on what you'd like to trade, and we’ll explore what might be possible.
Hello, we sincerely apologize that your experience with Client Services did not meet expectations. We take all feedback on service quality seriously and are committed to continuous improvement. The spreads a often affected by market conditions and often has fluctuations during high volatility.
Spot gold's initial response to the steepest US trade barriers in more than 100 years was a move to a fresh record high of USD 3,167 per troy ounce on heightened inflation risks, before surging volatility in response to collapsing stock markets saw traders turn their attention to capital preservation and deleveraging—the dash-for-cash focus hurt all leveraged...
Brent crude's current momentum has taken prices to a three-week high, with the latest move being supported by a combination of underinvested hedge funds, improved risk sentiment following a softening in the tone regarding tariffs after Trump indicated some nations could receive breaks from "reciprocal" tariffs starting next week on 2 April, and not least, the...
Gold reached a fresh record high above USD 3,050 an ounce before some end-of-week profit-taking, led by silver and platinum, helped trigger another, so far shallow, correction. The recent rally has pushed the price of a standard 400-ounce (12.4 kg) gold bar—held by central banks globally—above USD 1,200,000, a tenfold increase since the start of the 21st century....
WTI crude oil, under pressure for the past couple of weeks pops higher after running sell stops below $72. The rebound being supported by news the US secretary of state will modify or rescind existing sanctions waivers and cooperate with Treasury to implement a campaign "aimed at driving Iran's oil exports to zero"
Gold continues higher within its well-established channel, reaching a fresh record high at $2837. Interesting to note the spread between XAUUSD and GCJ5 continues to normalise with cash chasing higher towards the futures price. Win-win.
COMEX Gold future (Feb 2025) is once again challenging last years record high at $2801.80, supported by a softer dollar, especially against the Japanese yen and US 10-year Treasury notes testing key support around 4.5%. (NOTE: the April 2025 future has already broken higher)